Privacy Policy

Last Updated: September 7, 2025

At Rocktech Solution, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what data we collect, why we collect it, and how it is used, stored, and protected.

1. What Personal Data We Collect

We may collect the following data from users:

• Name, email address, and contact details (when registering or contacting us).
• Comments and metadata (if you leave a comment on our site).
• Technical details such as your IP address, browser type, and device information (for analytics and security purposes).

2. Comments & Security Responsibility

Customers are fully responsible for the security of servers and accounts under their control. If a server or account is involved in an attack or other malicious activity, it may be suspended or terminated immediately, and an investigation will follow. Any costs related to damage or abuse caused will be the customer’s responsibility.

IRC Use: Rocktech Solution allows IRC-related services only if they comply with our terms. We do not provide vanity reverse DNS for IRC servers, and IP authority remains with Rocktech Solution.

Network Billing: Customers are responsible for network usage costs until service is suspended or canceled, even if they request disconnection.

3. Media Uploads

If you upload images to our website, avoid including embedded location data (EXIF GPS). Visitors may download and extract this information from images on the site.

4. Cookies

We use cookies to enhance your experience:

• If you leave a comment, your name, email, and website may be saved in cookies for convenience. These last for one year.
• Login pages use temporary cookies to check browser support. These cookies are removed when you close your browser.
• Login cookies last two days, screen preference cookies last one year, and “Remember Me” extends login for two weeks.
• Editing or publishing an article sets a temporary cookie that expires in one day.

5. Embedded Content from Other Websites

Articles on our site may include embedded content (e.g., videos, images, etc.). Embedded content from other websites acts exactly as if you visited those websites directly. These sites may collect data, use cookies, and track your interactions.

6. How Long We Retain Your Data

• Comments and their metadata are stored indefinitely to recognize and approve follow-ups automatically.
• For registered users, personal information is stored in their profile. Users can see, edit, or delete their data anytime (except their username).

7. Your Rights

You may request:

• An exported file of the personal data we hold about you.
• Deletion of your personal data, except where required for legal or security purposes.

8. Where We Send Your Data

Visitor comments may be scanned by an automated spam detection service. We do not sell or share personal data with third parties except where legally required.

Contact: For privacy concerns, email us at privacy@rocktechsolution.com.